Berjaya Waterfront Hotel

Staff friendly but hotel quite run down especially the bathroom.

Location is good. But the hotel furniture a bit old & no safety box

Old and run down

Nice location

Service: From the time we checked in to when we checked out, the service we received from different staff members was professional, polite and personable. Our room (942) was spacious, adequately clean, had comfortable beds, a big bathroom and a partial view of the sea, amongst others. It was lovely to have been able to sit by the window with a drink and take in the view while being grateful for the lovely room assigned to us. :) Breakfast: A self-service chicken noodle station was an interesting feature. Although it was self-service, the kind staff at the egg station went out of his way, literally and figuratively, to make me a bowl of yummy noods as soon as he discerned a culinary disaster was in the making courtesy of yours truly! That gesture of kindness, and many others from the rest, made this stay memorable and filled my heart with fondness for this place. BWH will not be a place I'd go to for a time of mall crawls, cafe hopping or even choice eateries. However, it's a place I'd return to for quiet rest, friendly and kind service that uplifts my soul, and maybe to flex my culinary inadequacies. Just changed my mind - I'll leave the culinary portions to the professionals instead. Oh, and do not miss out on the Healing Garden on the 7th floor. It's a lovingly and thoughtfully tendered private garden - one that will put a smile on your face regardless of your age. This is the first time I've been to a pool area that you'd enter after passing caged chickens, rabbits, birds and a garden that grows herbs, fruits, vegetables and flowering plants! ❤️ If you get to meet the brains behind this Eden, Mr Subra, do stop and have a chat with him. You'll be glad you did so. Fun fact - Mr Subra had named most, if not all, of the animals in his garden. Probably even named the arowana on the 5th floor! There you have it - Berjaya Waterfront Hotel - a place of kindness, healing and rest.

Hotel is comfortable and convenient